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By Staff Writer For years, dealer F&I systems evolved through addition, not design. New tools were layered on as needs emerged, each solving a specific problem at a specific moment in time. What many dealers are realizing now is that while those individual pieces may still work, the overall structure no longer does. From our […]

By Staff Writer Vehicle theft has become a growing concern across the automotive landscape, prompting action not only from manufacturers, but also from regulators, insurers, and law enforcement agencies. Recent agreements involving OEMs highlight just how significant, and costly, this issue has become. In response to widespread thefts affecting millions of vehicles built without engine […]

As we close out the year, the demands on today’s F&I managers are evolving. Metrics like PVR, product penetration, and CSI will always matter, but numbers only reflect the behaviors, decisions, and consistency behind them. This year, the advantage goes to departments that think deeper, lead stronger, and operate with greater intention. Here are six […]

DOWC Cares, through its Fix It Forward Giveaway, is proud to recognize Fiesta Hyundai of Santa Fe, New Mexico, for going above and beyond to help a customer in need. When Herman, a hardworking local resident, brought his vehicle to Fiesta Hyundai after it suddenly shut off on the highway, he had no idea the […]

Consolidation isn’t simply reshaping who owns rooftops, it’s reshaping how successful groups operate.

With every Fix It Forward story, dealers are proving that the industry runs on something more powerful than engines, it runs on empathy.

Don't just chase higher PVR, build trust, strengthen compliance, and secure long-term profitability for your dealership with F&I success.

Win the F&I game with market dynamics to refine your approach and performance in the last quarter of the year.

If your administrator isn’t fully aligned with your goals, it’s time to upgrade. Our mission is simple: put dealers first.